Yew Tree Nursing Home Inspection Summary
Date and Time of Inspection Visit : 28/06/2007
Below is an overview of what the inspector found during the inspection.
This was an unannounced key inspection that took place over the course of two days. The home was inspected against the key National Minimum Standards with the help of the registered manager and administrator. Time was also spent assessing the home’s response to the requirements that were made as a result of the previous inspection. Various records and a number of different policies and procedures that the home is required to maintain were also inspected.
A tour of part of the premises was also made. Individual discussions were held with three service users, three relatives of service users, five members of staff and one visiting professional. The care of two of the service users was case tracked. As part of the inspection Comment Cards were issued to the relatives of ten of the service users.
What the service does well?
The home had a warm, friendly and welcoming atmosphere. The home also had a satisfactory admission procedure that included the opportunity for prospective service users to visit the home prior to admission if they were able to do so. There was evidence to show that the service users’ healthcare needs were being met and that they were treated with dignity and respect by the staff.
The service users were consulted about matters affecting their daily routine and were encouraged to maintain contact with their relatives and friends. A wholesome diet was provided which took account of the service users’ special dietary needs, personal preferences and choice.
What has improved since the last inspection?
Since the last inspection an extension had been built to provide a further six bedrooms. Consequently, the number of service users for which the home is registered had been increased from 29 to 35 older people. The extension also included a new, fully disabled bathroom and wet room and a staff training
room. A storage room had been converted into a hairdressing room. The home was developing a person centred approach to personal care delivery with a greater emphasis on the service users’ choice and empowerment.What they could do better?
There was a need to make improvements to various records/documents that the home is required to maintain including the statement of purpose and service users’ guide and care plans. This will ensure that service users have all the information they need about the home and that the staff are aware of the action they should take to ensure that the service users’ needs are met.There was also scope for developing the home’s quality assurance system and risk assessments.
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