Yew Tree Nursing Home Charter of Residents Rights
As a resident you have the right:
- To retain your personal dignity and independence irrespective of your physical or mental infirmity.
- To receive skilled and sensitive care to enable you to achieve an enhanced quality of life.
- To have your wishes respected concerning emotional, social, religious, cultural, political and sexual
needs.
- To have your personal privacy respected.
- To be consulted and to receive information about daily living arrangements in the home.
- To be involved in all stages of the assessment of your needs and to contribute to your own personal care
plan.
- To receive visitors at any time.
- To select your own General Practitioner, Dentist or other professional advisor and to consult with them in
private.
- To receive information about your medication, to be involved in decisions about your medical treatment and to
have access to your medical and care records.
- To have a nominated named nurse and key worker.
- To manage your own personal and financial affairs, or to choose someone to manage them on your behalf.
- To have full access to facilities and services in the community as an independent citizen.
- To not be moved against your will, unless it is essential for your personal health or safety and to set your
own acceptable level of risk.
- To be aware of what complaints procedures are available to you and to be represented.
THE ONLY RESTRICTIONS ARE THE LEGAL ONES DEEMED NECESSARY IN PROVIDING THE LEVEL OF CARE REQUIRED, AND IN ORDER TO PROTECT THE HEALTH AND SAFETY OF RESIDENTS AND STAFF.